Who we are
F&F Industrial specializes in providing our customers with a second-to-none level of personalized customer service while at the same time offering unbeatable pricing and expedited delivery of over 350 different industrial product lines.
Through the years, F&F has helped many companies improve their supply chain efficiency by providing reliable, value-added distribution services. Whether it’s something as simple as engineering a new product application or as challenging as a full-scale VMI implementation, our customers have consistently relied on us to provide the supplies and services they need to keep their facilities running efficiently.
From racking to wrenches, and from hard hats to hand cleaners, F&F is your single source for all your industrial supply needs.
Founded in 1982, F&F Industrial set out with the mission of differentiating itself from the large industrial catalog houses by providing customers with the highest possible level of personalized, knowledgeable, and friendly service.
In those early years the company grew rapidly as customers realized F&F’s firm commitment to its customer-centric mission. In 1986 F&F relocated to a 20,000 SqFt facility in Middletown, NY in order to better accommodate its expanding customer demand. Over the years F&F has expanded its service area well beyond its humble beginnings in upstate New York to service customers all over the country. F&F Industrial is truly proud to be celebrating 30 years of servicing the industrial tool and supply market and we look forward to helping our customers meet the challenges ahead.
To all of you, and from all of us – we thank you and look foward to the opportunity to serve you.
Frank J. Fasano
CEO and Founder
What Our Customers Say About us
Customer Service at F & F is top notch, and it makes the ordering process effortless. Sharon is very responsive with all of my RFQ’s and our orders always arrive in a timely manner. Product assistance has also been readily available whenever we’ve needed it. We look forward to building on our relationship with F & F as projects arise.
– Luis Cruz, Pratt & Whitney Advanced Coating Technologies
The customer service at F & F cannot be matched by any other business in the area! If I don’t know what I need they are happy to help me figure it out. F & F has a knowledgeable, resourceful and diligent team. They strive to make sure the customer needs are met and that they are satisfied with the product. Everyone at F & F is pleasant (no attitudes) and always willing to assistant the customer all the time! Thank you everyone at F & F for fulfilling our product needs and helping our facilities team to be successful!
– Regina, Facilities Management, New Dynamics Corp.
When I first contacted your company through an e mail about needing a part for an item that I hadn’t even bought from your firm, I was totally surprised that I actually received a call from someone and so quickly as well. Then after talking with you on the phone I knew you were a person who genuinely helps people out. Not only did you listen to my dilemma, you took all my information down and said you would do what you could. Never did I imagine that you would actually acquire the part and then to top it off go through the process of having it shipped to me as well.
– Cher S.
I wanted to express my appreciation and satisfaction on the service we have received from your company especially Sharon whom I have been dealing with for a while.
She has been my main point of contact for quite a few orders and her commitment to customer service is a rare thing in the business environment of today. It wasn’t just an order but the way she follows-up and stays in touch with her customer to make sure the order is right.
– Vincent Masella, Facilities Supervisor, Orange & Rockland Utilities